FAQs

Most Frequently Asked Questions


*NO SPECIAL LICENSE IS REQUIRED WITH ANY RV FOR PERSONAL USE*

  • Yes. You must be at least 25 years of age with a valid driver’s license. If you go to our website at fullerrv.com or usamotorhomerentals.com you can request a quote anytime. We can accommodate same day rentals if inventory allows. Due to unforeseen circumstances substitutions may be necessary. Please call (508) 869-2905 or 1 (800) 338-2578 to speak to our office and we will be happy to assist you.

  • We currently have 6 Class A’s, 3 Class B+, 1 Class B, 35 Class C’s, 16 travel trailers, 1 - 5th wheel trailer, 1 travel trailer Tow Hauler to choose from. Please see our website at fullerrv.com or usamotorhomerentals.com for more details.

  • During any time of the year the minimal rental period is 1 day.

  • Our rental In Season is 4 months - June through September and our Off Season is 8 months - October through May.

  • Yes, we do offer 100 miles per day for free on our motorhomes, any miles greater than that will be added to your quote. Trailer rentals have no mileage fees.

  • Vehicle Prep: $80 - in season & $180 - off season
  • Mandatory Insurance: $29.95 per day
  • Mass Tax: 6.25%

  • Yes. The security deposit is also your reservation deposit and is required to guarantee your reservation. The security deposits range from $500 - $2,600 depending on the value of the unit. Please see our website at fullerrv.com for details. This amount will cover vehicle damage regardless of fault or additional charges that may occur during your trip including but not limited to excess mileage or sales tax of that estimated. All rental fees are due 14 days before departure.

  • Your security deposit will be returned 30 days after the return of the unit provided there are no parking tickets, fast lane violations or damage to the vehicle.

  • NEVER ALLOW SMOKING IN THE UNIT.
    Driver & passenger seat people must be seat belted, no drugs or alcohol, as well as no distractions for the driver including cell phones.

  • We recommend staying in the far-right lane, except to pass, to eliminate trucks & vehicles passing you on both sides. Your convex mirrors should always be used when lane changing to avoid not seeing any vehicles smaller than you.

  • NO OFF-ROADING ALLOWED!

  • Full of fuel and propane, the waste tanks empty, attempt to clean inside and out and there isn’t any damage, overages, missing equipment, etc.
  • All units are videoed on departure.
  • If the following is not done these are the charges associated for us to do it for you.
  • To fill the propane is $4.00 per gallon.
  • To fill the fuel tank is $7.00 per gallon.
  • Washing of the exterior of the unit is $3.00 per foot.
  • Cleaning of the interior is up to $250.
  • To empty the holding tanks is $200 per tank.
  • The vehicle must be undamaged inside and outside (prices associated depend on the damage).
  • If there is any hint of smoking in the unit it is a $500 charge to remove any smoke from the unit, this includes campfire smoke.
  • Generator hours are $3.00 per hour after the 2 free hours allotted per day.

  • Travelers Checks, Certified Checks, Cash, Bank wires, Credit Cards (plus 4% Convenience fee), Venmo and Personal Checks (must be 14 days prior to rental).

  • It is a $200 additional charge per pet. Dog weight limit is 40 lbs. Additional ionizing is required.

  • Absolutely not. All our RVs are 100% smoke free. A $500 charge will be deducted from the security deposit if there is any scent of smoke in the RV upon return, even if it is campfire smoke. Please monitor the windows and doors of the RV while there is a campfire as they should all be closed.

  • Yes. Use of the generator is $3.00 per hour charge after the first 2 free hours per day. Please be advised that the generator is a luxury option and is susceptible to service interruption and is considered not reliable therefore no credits or refunds will be made for the usability of the generator or issues with TV’s & satellite dishes. Generators should never be started or stopped under load, meaning the roof air conditioner needs to be in the off position before starting or stopping the generator or serious damage could occur.

  • Yes. Please be advised that the motorhomes and trailers will be winterized so the water and the holding tanks will be completely drained to prevent the tanks and pipes from freezing and bursting. To de-winterize a $100 charge will be added to your quote. We recommend windshield washer fluid for the toilet.

  • Yes, by adding our plate number to your account online at ezdrivema.com you can avoid toll violations.

  • Most private RV owners do not have the proper commercial insurance to be accepting money for the use of their private vehicle or the proper emergency road service needed nationwide or even keeping up with any normal routine maintenance. Some of our last-minute rentals are “Peer to Peer” renters experiencing major issues.

  • 30 days or more prior to picking up there will be a $200 handling fee charge.
  • 29 to 14 days prior to pick-up the reservation deposit will be forfeited.
  • 14 days prior to departure the rental fees are credited towards your next rental.

  • Just go to our website at fullerv.com, you can request a quote anytime.

  • Yes, we offer not only delivery, set up and pick up, but also chauffeured driven service for the family that wants to leave the driving to us.

  • Yes, we do offer one-way rentals, you drive to your destination, and we will come and pick the unit up from you. Same as if you were moving from another state to this state. We would bring the unit to you, and you would drive your family to this state. The price for this service can be included in your estimate.

  • We have a special GPS for RV’s that will assist you by routing around tunnels (propane not allowed), height restrictions (low bridges), parkways, speed control, etc. for $50. We also offer a linen package that includes pots, pans, dishes, silverware, utensils, coffeemaker, toaster, camping chairs, linens (sheets, blankets, pillow covers, bath towels, hand towels and face cloths), and pillows. The cost for the linen package is $180. We can provide a 4-bike rack for the receiver for $35 or even a hitch tote for overflow storage like your grill for $50. Each unit has campground directories, toilet chemical, butane lighter, spare fuses, screwdriver w/square bit, bubble level, 12-volt inverter used for the TV/DVD, privacy curtain, water & sewer hoses, 30 amp or 50-amp cords and a coax cable.

  • Yes, it’s mandatory and depending on the unit you choose, it will take from 1 hour to 3 hours, and you can schedule your orientation up to 1 week before your departure if it’s more convenient. Each unit is videotaped on departure also.

  • We answer our phone 24/7. If you ever have a question while on your trip, we are always here to help you get back to your vacation.

  • ABSOULUTELY NOT!! There is never a need for you to access the forbidden roof.

  • For the most part, franchised RV rental companies buy their RV’s stripped, meaning no awnings, steps, special roof vents, no emergency start switches, DVD players, no hitch receivers, electric brake controls, no TV’s inside or outside, no electric mirrors, portable inverters, no emergency supplies like spare fuses, no solar panels, or safety features like lane departure or collision control, Wi-Fi extenders, or left side right side or rear cameras, no leather seating and in some cases their class C’s have only single rear tires to save money. Most franchise RV rental companies drop their motor homes off at strategic locations across the country like gas stations, car lots, etc. for that establishment to rent as a secondary business and usually there is no one to clean or maintain the units between each rental or even answer questions effectively about the unit you have chosen. In our opinion, publicly traded RV rental companies sometimes register most of their units in states that don’t require safety inspection stickers yearly so they can save time and money. They seem to care more about wrapping their entire RV with their logo for advertising to enhance their bottom line for their shareholders, than ensuring that you have your dream family vacation.

  • The water system has a freshwater tank & a city water connection. These systems can be used for everything but consumption. Bottled water is preferred. While filling the freshwater tank, do not leave the hose unattended because over filling will rupture the plastic tank & damage the unit. When hooked up to the city connection, use the water hose with the water pressure regulator supplied and turn off water pump for water tank so not to over pressurize the system.

  • All our units have new tires, and you are responsible for them. Some tips for not damaging them are, do not overload the vehicle meaning to many people or too much equipment. Do not hit or even rub curbs, because that will cut the sidewalls, avoid all potholes because they will break the belts that keep them together and round. Do not run over any road debris including animal carcasses or destroyed truck tires. Do not go over 65 mph because that is what heavy equipment tires are only rated for.

  • Even a small low tree limb will destroy the equipment on the roof including the AC, TV antenna, roof vents, etc. and will scratch the fiberglass sides, so always check clearances on top and sides and if the tree limb is going to hit, wait for oncoming traffic to go by so you can move left to avoid it. Most damage happens in the customers’ own driveway or small country roads. Never lean anything against the unit because it moves every time people go in and out, which damages the paint.

  • Yes. Be aware that plastic plumbing behind the rear tires can hit the ground and break. So, go slow and approach the incline on an angle to avoid scraping the ground or simply don’t go up it. Be aware of the distance from the rear tires and rear bumper because the more distance means the more tail swing you will have. For example, watch the mirrors when pulling away from the fuel pump and even taking a right on red with traffic sitting on your left. The more you turn the wheel the more tail swing you will get.

  • RV refrigerators are quite different than household ones. First, they take much more time to recover because every second it is open, so keep doors closed as much as possible. Second, you will damage the cooling unit permanently if you park the RV unlevel, so if you bring the unit home to pack and your driveway is not fairly level, either level the unit or shut the refrigerator off until you leave in the morning. We are not responsible if you damage the refrigerator.

  • You can leave your vehicle here with us while you go on vacation. We have space set aside just for this purpose free of charge.

  • We do offer a “TRY BEFORE YOU BUY” option before you purchase a unit. If you rent the unit for 2 days and buy it the base fee for the 2 days is put towards the purchase.

  • We do have multiple different floor plans but if we don’t have the one you want, we will go to Indiana to get it for you.

  • We offer FREE LIFETIME STORAGE for the unit that you purchased.

  • YES, we do have a propane filling station. If you need propane in your RV, you can drive it to our facility, and we can fill it for you or you can bring your grill tanks to us also.

  • You can empty these tanks at any campground or at some trucks stops. The tanks do need to be emptied before returning your unit, or there is a $200 charge per tank. The closest place to dump your tanks is:
  • Address:
    Upper Blackstone Clean Water
    50 Route 20
    Millbury, MA 01527 - 2199

    BUT if you are using a GPS device enter this address:
    7 Nippnapp Trail
    Worcester, MA 01607

  • Phone:
    (508) 755-1286
    The district facilities are located off Route 20 in Millbury, just west of the Massachusetts Turnpike exit 10A after the tolls:
    1. Go left at first set of lights
    2. Go straight at the next set of lights
    3. Left at next set of lights on to Route 20 west
    4. Right on the next set of lights on to Nippnapp Trail
    5. Take the first right off Nippnapp Trail and go through gates
    6. Take a right after the gate and follow sign to the Administration Building
    7. Please sign in at the Administration Building
    8. The hours that you can dump are 8am - 4:30pm 7 days a week

  • Ernie’s Car Wash in West Boylston is the closest car wash to our facility. The address is 114 West Boylston Street, West Boylston, 01583.

  • You do have 2 options; you can clean the unit inside and outside yourself before returning to our facility or the fee for us to provide this service up to a $250 charge to clean the inside and a $3 per foot charge to clean the outside.

  • No, we sell propane at the average market rate which currently is $4/gallon, and your average RV tank is 10 gallons. You can fill your propane tank anywhere propane is available also.

  • You have the option to fill the gas tank before you return the unit, or we can fill it for you at $7.00 per gallon, with the average tank size of 55 gallons.